Customer Relationship Management (CRM)

Customer Relationship Management (CRM ) is still quite new to a lot of people, some may think they know what CRM is but in fact it is a whole lot more then what some people think.

It is all about Acquiring New, Retaining Existing and Selling to New Customers. (Marketing, Sales and Service) 360 degree of any given customer.

CRM systems consolidate customer records, quotes, transactions, sales details, marketing figures and all other relevant business data into an efficient data store. Accessing critical business data in a timely manner permits accurate reliable forecasts. Effective business strategies can be drafted in time, sales opportunities can be identified, and customer requirements can be easily met, all of which helps to improve productivity, and ROI.

Contact liz@utdwebdesign.com to discuss your CRM options.